24/7 priority production support
A contract-based service providing priority tool repair or urgent component manufacture, including work outside standard operating hours.
Service
Who this service is for
For companies in Silesia and the surrounding region that need to secure rapid support for production continuity in advance.
Scope of work
direct acceptance of urgent requests
priority tool repair without the standard queue
urgent manufacture of a required component
work outside standard operating hours
lead time agreed according to the requirement and work scope
How we work
From enquiry to delivery
Agreement of conditions and signature of a contract or service plan
Request submitted through the agreed channel and technically qualified
Execution according to the agreed priority
Parameters, tolerances, lead times and material availability are confirmed individually before an order is accepted.
FAQ
Frequently asked questions
Is the service available to every customer?
Yes. Any customer may use the service after agreeing the conditions and signing the relevant contract or service plan.
How quickly can a repair or component be completed?
Under suitable conditions, completion may be possible within a few hours of notification. Actual timing depends on the agreement, work scope, material availability and customer requirements.
Which geographical area does the service cover?
The primary service area is Silesia and the surrounding region.